PopStrap · Help & advice

Maintenance & warranty

Shipping

  • Prepared and shipped within 24 to 48 business hours
  • Free shipping from $199 CAD · $149 USD (Europe: from €279)
  • Canada · USA · Europe

Shipping policy →

Returns

You have 30 days after receipt to contact us if the bracelet is not suitable (size, color, defect).

Who pays for the return? Defect or error on our part → we cover the cost. Change of mind → return shipping at your expense.

Return policy → · Refund policy →

Bioceramic

Microfiber cloth. No abrasives. Dry.

Silicone

Rinse with clean water after sports or swimming. Dry before storing.

Warranty

  • Manufacturing defects only
  • Does not cover wear and tear, impacts, or incorrect assembly

Warranty policy →