Return Policy — PopStrap. Last updated: September 2026.
You have 30 days after receipt to contact us if the strap is not suitable (size, color, defect, wrong item).
How to proceed
- Contact us via Contact with your order number
- Add photos if necessary (defect, breakage, wrong item)
- We will confirm the return address and next steps (exchange or refund)
Who pays for the return?
- Defect, transport damage, wrong item: we cover the return and replacement/refund costs
- Change of mind: return shipping costs are your responsibility (item unworn, in its packaging if possible)
Straps only — no exchange for another type of product not in the PopStrap catalog.